Medium
Payout Report
Negative
May 13, 2026
Alpha Capital/Futures Denies $1.3k Payout Despite Bug Proof
A trader alleges Alpha Capital/Futures denied a $1,367 payout over a rule breach linked to a dashboard glitch. He says he reported the issue via timestamped emails on January 21, but Alpha claims the IT team never received them. Despite screenshots of profits and correspondence with a relationship manager, the payout was refused. The case raises concerns around technical disputes, payout enforcement, and support handling. Learn more about Alpha Capital and Alpha Futures.